Organizational Development & Facilitation

“To get to the next level of greatness depends on the quality of our culture, which depends on the quality of our relationships, which depends on the quality of our conversations.”

—Judith E. Glaser, Conversational Intelligence®

Organizational Development

Understanding the need to create the climate, the mood or the unique personality of an organization is essential in its development. Exploring how attitudes and beliefs influence each member’s collective behavior within the organizational culture can set the desired deep-seated norms, values and behavior that can be shared by each member and used to create high-level communication and an atmosphere of strategic success.

Areas of Focus

  • Co-Creating TRUST
  • Rules of Engagement
  • Organizational Aspirations
  • The Neuroscience of Building Culture
  • Co-Creating Communication Agility
  • Organizational Scalability/Team Building
  • Conflict Resolution
  • Developing Cultural Rituals
  • Co-Creating Road Maps to success
  • Pair-Bonding
  • Precision, Architecting Stages of Organization Development


  • Creates Rules Of Engagement Organization-Wide
  • Builds Trust And Creates A Non-Judgmental Environment
  • Creates Transparency And Expression
  • Shared Success And Organizational Health
  • Encourages Successful Leadership Development
  • Provides For Ongoing Sustainable Adjustments As The Organization Grows


The drawing out of knowledge and insight from each group member through exercises and tools in the facilitating process creates an environment that opens the door to identify and solve problems while allowing for candid conversation without judgement or fear of recrimination. This, in turn, reducing conflict and provides space for open communication.

Areas of Focus

  • Rules of Engagement
  • Establishing a Foundation of Trust
  • Conversational Essentials
  • Intention and Impact
  • Innovation
  • Neuroscience of Opening or Closing Conversations
  • Conflict Resolution
  • Listening to Connect
  • Ladder of Conclusions
  • Aspirations


  • Creates Trust for a Structured Effective Meeting
  • Reduces Conflict and Fear of Recrimination
  • Allows for Candid Level III Conversations
  • Identifies and Solves Problems Through Smooth Conversations
  • Produces Clear Sustainable Results
  • Successful Training and Planning
  • Leadership and Organizational Development


360 Verbal®

360 Checkpoint®

Profile XT®

Profiles Sales Assessment®

Profiles Managerial Fit®


Over 30 Frameworks

Deep Dive Exploratory

C-IQ Frameworks

The Neuroscience Of Journaling

Some Experience Examples

As a trained and experienced facilitator working with a wide range of organization, like The Career resource at Ward Hill in Bradford, MA developing a communication and leadership training program and facilitating its delivery for disabled adults.

Developing and facilitating a Mentor training program for Toastmasters International working within District 31 covering Eastern MA and Roade Island.

Developing and facilitating numerous conference training programs.

Developing and facilitating an Orientation Program for over 6 years.

Working with ANC Network marketing sale force teams to develop and facilitate a leadership training program.

Developed leadership and organizational programs for community organizations including local Churches, Haverhill Chamber of Commerce and Networking Organization.

Elizabeth understands her client's needs because she is skilled at asking questions and has keen listening skills. Her pleasant personality makes her easy to be honest with and her knowledge becomes evident as she speaks. All I have referred to Elizabeth have only positive comments, praise and gratitude.

Miles Makarowski | Miles Makarowski Painting

Elizabeth is passionate about coaching and advising clients to achieve amazing results and goes beyond expectations with clients to deliver amazing improvements in performance. At her seminars, people often have life-changing experiences. She is especially skilled at coaching creative professionals who are blocked to get unblocked, along with coaching people to improve their speaking and presentations, and coaching start-up entrepreneurs to get traction and success in their business. When you work with her, you will find an advocate who cares deeply about your success and works extremely hard to help you achieve your most noble and inspiring aspirations. I am happy to recommend her to anyone seeking new levels of performance and creativity.

Andrew Neitlich | Center for Executive Coaching

I recently worked with Elizabeth on a team building project. Her ability to keep the team focused while providing alternate possibilities anchored the project which ended in success. Elizabeth is very knowledgeable and easy to work with. Her ability to coach others one on one or in a group setting is top-notch. I feel comfortable recommending Elizabeth to others searching for high-quality coaching and consulting.

Mike Ikona, Psy.D., PCC, PMP, RMP, ACP | Partner at Systemic Consulting Group and Adjunct Instructor at UCLA Extension

I had the pleasure of working with Elizabeth and observe her coaching style in a number of settings. She impressed with her ability to actively inquire and listen. Her richly diverse professional experience, her artistically inspired background, and the authentic sincerity to her coaching practice engages and empowers.

Sabine Stolle-Dobrott, M.A., CEC, C-SAP, CRP | Commercial Training, Leadership Development, Organizational Development, Executive Coaching, Alliance Management

The first time I truly understood the value of executive coaching, I was working with Liz Benson. Everyone talks about having a lightbulb moment- when something that you already knew comes into focus. Liz has helped me and many others have those lightbulb moments. Her questions are insightful and challenging and her enthusiasm is contagious. I highly recommend Liz as a coach and look forward to working with her further myself!

Heather Ahlburn Emerick | Learning & Development Specialist/ Executive Coach